What EURA membership means for our clients
We are proud members of the European Relocation Association. Here is what that means for the standard of service you receive.
Why Accreditation Matters
Anyone can register a company, call it a "relocation specialist," and start taking client deposits. There's no licence required, and in many markets — Ghana included — the barrier to entry is low. That's precisely why accreditation matters. EuRA membership means we've been vetted against an international standard that most local providers never apply for, let alone meet.
What EuRA Requires of Its Members
EuRA — the European Relocation Association — was formed in 1998 to promote professionally managed relocation services worldwide, and it now represents several hundred member companies across more than 50 countries. Membership isn't automatic. Applicants must have been trading for a minimum period, supply client references that EuRA can independently contact, provide proof of adequate insurance, and submit details of the company's directors before an application is even considered. Once admitted, every member signs EuRA's Rules of Conduct and must reaffirm that commitment annually at renewal. Those rules require members to act in their clients' best interests at all times, maintain regular and transparent contact throughout an assignment, never misrepresent their services or a property, and never take on work they cannot realistically deliver. Members who breach the code face a formal disciplinary process that can result in suspension or termination of membership — accreditation that can be taken away is accreditation that actually means something. EuRA also runs the Global Quality Seal, an ISO 9001-based audit programme that goes further still, examining a member's internal processes and service delivery in detail; it's a level of scrutiny most relocation companies operating in Ghana have never been asked to undergo.
What It Means for You
When you work with ExpatGH, you're working with a company that answers to an international body, not just local goodwill and reputation. If a service falls short of what you were promised, you have a documented code of conduct to point to and a formal route to escalate — something that simply doesn't exist when you hire an unaccredited local agent. It also means our processes, from how we quote pricing to how we manage your information, have to hold up to outside scrutiny, not just our own internal standards.
WERC Membership
We're also members of WERC — the global association for talent mobility, formerly known as the Employee Relocation Council and, more recently, Worldwide ERC. Founded in 1964 and headquartered in Washington, D.C. with a European bureau in Brussels, WERC connects thousands of HR, real estate, and corporate mobility professionals around the world and sets widely recognised benchmarks like the Certified Relocation Professional (CRP) and Global Mobility Specialist (GMS) designations. For our corporate clients, this matters in a very practical way: your HR or global mobility team is almost certainly already familiar with WERC's standards from working with relocation providers elsewhere in the world. Our membership means you're not taking a leap of faith with an unknown local provider — you're working with a company that operates inside the same professional framework as the relocation firms your organisation already trusts.
A Standard You Can Verify
Accreditation only means something if it's checkable. Both EuRA and WERC publish member directories, so our membership isn't a claim you have to take on trust — it's something you can look up. If you'd like to talk through how this translates into the service you'll actually receive during your move, our team is happy to walk you through it.